International deliveries
UNNA ship internationally from our warehouse in Sweden. We are currently able to ship to the below countries. Missing your country? Let us know!
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Germany
Estonia
Finland
France
Greece
Hungary
Ireland
Iceland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom
Åland Islands
Shipping
We aim to process and ship all orders within 2 business days from when you placed your order.
Free standard shipping is available for all regions according to below
Sweden
Free standard shipping above 700 SEK
Standard: PostNord Varubrev spårbart, 49 SEK
Denmark
Free standard shipping above 720 DKK
Standard: PostNord Varubrev spårbart, 59 SEK
Express: Bring Denmark Express, 100 SEK
Finland
Free standard shipping above 100 EUR
Standard: 6 EUR
Express: 10 EUR
Norway
Free standard shipping above 1000 NOK
Standard: 65 SEK
Express: 150 SEK
United Kingdom
Free standard shipping above GBP 80
Standard: £6
Express: £13
Rest of Europe
Free standard shipping above 100 EUR
Standard: 7 EUR
Express: 15 EUR
Delivery times
Estimated delivery times may vary due to your chosen delivery method, and during peak periods, public holidays and due to other unforeseen circumstances. UNNA are unable to compensate or reimburse any inconvenience related to any of the above.
Estimated delivery times as follows:
Sweden
Standard 1-2 business days
Denmark
Standard 2-5 business days
Express 1-3 business days
Finland
Standard 2-5 business days
Express 1-3 business days
Norway
Standard 2-5 business days
Express 1-3 business days
United Kingdom
Standard 2-5 business days
Express 1-3 business days
Rest of Europe
Standard 2-5 business days
Express 1-3 business days
Tracking your order
Once the warehouse has picked your order you will receive a shipping confirmation email containing the tracking number from your shipping carrier.
Please always allow some time for the shipping carrier to update the tracking info.
Returning your order
UNNA.com offers a 30 day return policy. We currently offer free returns in Sweden. For purchases made outside of Sweden, please note the return freight cost will be deducted from your refund. Read more in our Return Policy, here.
Follow the below steps to return your order. For exchanges, please return your order according to the below steps and place a new order:
1. Click the link in your order confirmation email to reach the return form, or click here.
2. Fill in your order information.
3. Choose which product(s) you wish to return
4. Specify the return reason.
5. Once the return form is filled in, you'll receive a confirmation email with instructions on how to proceed with returning your order to the UNNA warehouse.
6. Place the product(s) you wish to return in the original packaging and ensure it's securely sealed. Place the return shipping label you received with your order over the prior delivery information on the package and hand in to your nearest postal service point.
7. Once the return has arrived at the UNNA warehouse location and has been processed, you'll receive an email confirmation of your refund. If you've paid with credit or debit card, please allow 5-10 business days for funds to be transferred back. If you've used Klarna, you need to report the return in the Klarna app or website yourself.
8. For any questions on the returns process or policy, or if you have any issues processing your return, please contact us.