International deliveries

UNNA ship internationally from our warehouse in Sweden. We are currently able to ship to the below countries. Missing your country? Let us know!

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Germany

Estonia

Finland

France

Greece

Hungary

Ireland

Iceland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom

Åland Islands

Shipping

We aim to process and ship all orders within 2 business days from when you placed your order.

Free standard shipping is available for all regions according to below

Sweden

Free standard shipping above 700 SEK

Standard: PostNord Varubrev spårbart, 49 SEK

Denmark

Free standard shipping above 720 DKK

Standard: PostNord Varubrev spårbart, 59 SEK

Express: Bring Denmark Express, 100 SEK

Finland

Free standard shipping above 100 EUR

Standard: 6 EUR

Express: 10 EUR

Norway

Free standard shipping above 1000 NOK

Standard: 65 SEK

Express: 150 SEK

United Kingdom

Free standard shipping above GBP 80

Standard: £6

Express: £13

Rest of Europe

Free standard shipping above 100 EUR

Standard: 7 EUR

Express: 15 EUR

Delivery times

Estimated delivery times may vary due to your chosen delivery method, and during peak periods, public holidays and due to other unforeseen circumstances. UNNA are unable to compensate or reimburse any inconvenience related to any of the above.

Estimated delivery times as follows:

Sweden

Standard 1-2 business days

Denmark

Standard 2-5 business days

Express 1-3 business days

Finland

Standard 2-5 business days

Express 1-3 business days

Norway

Standard 2-5 business days

Express 1-3 business days

United Kingdom

Standard 2-5 business days

Express 1-3 business days

Rest of Europe

Standard 2-5 business days

Express 1-3 business days

Tracking your order

Once the warehouse has picked your order you will receive a shipping confirmation email containing the tracking number from your shipping carrier.

Please always allow some time for the shipping carrier to update the tracking info.

Returning your order

UNNA.com offers a 30 day return policy. We currently offer free returns in Sweden. For purchases made outside of Sweden, please note the return freight cost will be deducted from your refund. Read more in our Return Policy, here.

Follow the below steps to return your order. For exchanges, please return your order according to the below steps and place a new order:

1. Click the link in your order confirmation email to reach the return form, or click here.


2. Fill in your order information.


3. Choose which product(s) you wish to return


4. Specify the return reason.


5. Once the return form is filled in, you'll receive a confirmation email with instructions on how to proceed with returning your order to the UNNA warehouse.


6. Place the product(s) you wish to return in the original packaging and ensure it's securely sealed. Place the return shipping label you received with your order over the prior delivery information on the package and hand in to your nearest postal service point.


7. Once the return has arrived at the UNNA warehouse location and has been processed, you'll receive an email confirmation of your refund. If you've paid with credit or debit card, please allow 5-10 business days for funds to be transferred back. If you've used Klarna, you need to report the return in the Klarna app or website yourself.


8. For any questions on the returns process or policy, or if you have any issues processing your return, please contact us.