International deliveries
UNNA ship internationally from our warehouse in Sweden. We are currently able to ship to the below countries. Missing your country? Let us know!
Australia
Austria
Belgium
Bulgaria
Canada
China
Croatia
Cyprus
Czechia
Denmark
Germany
Estonia
Finland
France
Greece
Hong Kong
Hungary
Ireland
Iceland
Italy
Japan
Latvia
Lithuania
Luxembourg
Malta
New Zeeland
Netherlands
Norway
Poland
Portugal
Romania
Singapore
Slovakia
Slovenia
Spain
South Korea
Sweden
Switzerland
Thailand
United Arab Emirates
United Kingdom
United States
Vietnam
Åland Islands
Shipping
We aim to process and ship all orders within 2 business days from when you placed your order.
All costs, including customs duties, taxes, and shipping fees, are included in the delivery. With DDP (Delivered Duty Paid), you won’t have to worry about any additional charges upon receiving your order.
Sweden
Free standard shipping above 900 SEK
Standard Shipping DHL Service Point:
49 SEK for orders between 500 SEK and 900 SEK
69 SEK for orders under 500 SEK
Denmark
Free standard shipping above 800 DKK
Standard: Bring 39 DKK
Finland
Free UPS Express shipping for orders above 100 EUR
UPS Express Saver: 6 EUR
Norway
Free UPS Express shipping for orders above 1300 NOK
UPS Express Saver: 89 NOK
United Kingdom
Free UPS Express shipping for orders above GBP 150
UPS Express Saver: £7
Switzerland
Free UPS Express shipping for orders above CHF 175
UPS Express Saver: CHF 9
Rest of Europe
Free UPS Express shipping for orders above 100 EUR
UPS Express Saver: 7 EUR
United States
Free UPS Expedited shipping for orders above 175 USD
UPS Expedited: 19 USD
South Korea
Free UPS Expedited shipping above ₩222.500
Standard: ₩26.000
Japan
Free UPS Expedited shipping above ¥24.400
Standard: ¥2800
Other regions
Orders are shipped with UPS Expedited. Please see local price and free shipping thresholds at checkout.
Delivery times
Orders are usually dispatched the following business day. Please allow up to two business days for dispatch, though it may take longer during peak periods, public holidays, or due to unforeseen circumstances.
UNNA is unable to compensate or reimburse for any inconvenience related to delays.
Estimated delivery times after dispatch are as follows:
Sweden
Standard 1-2 business days
Denmark
Standard 2-5 business days
Finland
UPS Express Saver 1-5 business days
Norway
UPS Express Saver 1-5 business days
United Kingdom
UPS Express Saver 1-5 business days
Rest of Europe
UPS Express Saver 1-5 business days
Rest of the World
UPS Expedited 2-5 business days
Tracking your order
Once the warehouse has picked your order you will receive a shipping confirmation email containing the tracking number from your shipping carrier.
Please always allow some time for the shipping carrier to update the tracking info.
Returning your order
UNNA.com offers a 30 day return policy. Please note that the return freight cost will be deducted from your refund. Read more in our Return Policy, here.
Follow the below steps to return your order. For exchanges, please return your order according to the below steps and place a new order:
1. Click the link in your order confirmation email to reach the return form, or click here.
2. Fill in your order information.
3. Choose which product(s) you wish to return
4. Specify the return reason.
5. Once the return form is filled in, you'll receive a confirmation email with instructions on how to proceed with returning your order to the UNNA warehouse.
6. Place the product(s) you wish to return in the original packaging and ensure it's securely sealed. Place the return shipping label (and commercial invoice if you're based outside the EU) you received over the prior delivery information on the package and hand in to your nearest service point.
7. Once the return has arrived at the UNNA warehouse location and has been processed, you'll receive an email confirmation of your refund. We usually process returns once a week, so please allow some time for your return to be processed and refunded. If you've paid with credit or debit card, please allow 5-10 business days for funds to be transferred back. If you've used Klarna, you need to report the return in the Klarna app or website yourself.
8. For any questions on the returns process or policy, or if you have any issues processing your return, please contact us.